Privacy Policy
"At ZetuMall, your trust is our most valuable asset. We are committed to transparency and the highest standards of data protection for every member of our community."
Information We Collect
Personal Identification
Name, email address, phone number, and shipping address collected during registration or purchase.
Payment Information
Transaction details and payment method history. We do not store full credit card numbers.
Usage Data
Browsing behavior, pages visited, time spent, and device information to improve our services.
Communications
Records of your correspondence with our support team for quality and training purposes.
How We Use Your Data
Order Fulfillment
Processing and delivering your purchases safely to your doorstep.
Platform Improvement
Enhancing website functionality and personalizing your shopping experience.
Marketing & Updates
Sending transaction history and promotional offers (only if you've opted in).
Security & Compliance
Preventing fraud, ensuring platform safety, and adhering to legal obligations.
Data Security
We implement robust security measures including 256-bit SSL encryption, secure server environments, and regular vulnerability assessments to protect your personal information against unauthorized access, alteration, or disclosure.
Sharing with Third Parties
We do not sell your personal data. We only share essential information with trusted partners (e.g., M-Pesa, DHL) to fulfill our service of delivering quality products to you.
Cookies & Analytics
We use cookies to remember your preferences and analyze traffic. This helps us provide a faster and more intuitive experience. You can manage these in our Cookie Policy.